Welcome to Choco Rash! Please review our Refund and Returns Policy for information regarding returns and refunds on our website chocorash.com.
Return Period:
Due to the perishable nature of chocolate products, returns are not allowed.
Customer Responsibility:
Customers are responsible for ensuring the accuracy of their shipping information to prevent delivery issues.
It is the customer’s responsibility to securely package returned items to prevent damage during transit.
Cancellation Policy:
If you need to cancel an order, please do so before the shipment. Initiate the cancellation process by logging into your account and selecting the “cancel order” option corresponding to the order number.
For perishable products, cancellations must be made before the order is processed and shipped.
Questions and Assistance:
If you have any questions or need assistance with your order, please do not hesitate to contact us at [email protected] or call our Customer Care at 8178644934. Our dedicated customer support team is here to assist you.
We appreciate your understanding of our policy. At Choco Rash, we strive to provide a delightful shopping experience, and your satisfaction is our top priority.
Thank you for choosing Choco Rash for your chocolate indulgence.