Welcome to Choco Rash! Please review our Shipping Policy for information regarding the delivery of your orders on our website chocorash.com.
Order Processing Time:
Orders are processed within 2 business day.
Order Delivery Time:
Estimated delivery time is 3-7 business days.
Shipping Fees:
Enjoy free shipping on all orders.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a unique tracking number and instructions on how to monitor your package’s journey.
You can also track your order directly from our website. Please allow up to 48 hours for tracking information to become available.
Address Accuracy:
We request customers to ensure the accuracy and completeness of their shipping information during the checkout process to prevent delivery complications.
Choco Rash is not responsible for delays or additional charges resulting from incorrect or incomplete address details.
Delivery Issues:
While we strive for timely deliveries, unexpected events like adverse weather conditions or transportation disruptions may lead to delays. Your understanding in such situations is appreciated.
If you encounter any delivery issues, please contact our dedicated customer support team for prompt assistance.
Lost or Damaged Packages:
In rare instances where your package is lost or damaged during transit, contact our customer support team immediately. We will initiate an inquiry with the shipping carrier to promptly resolve the issue.
Returns and Exchanges:
For comprehensive information on returns and exchanges, please refer to our Returns Policy page.
Changes to Shipping Policy:
Choco Rash reserves the right to update or modify this Shipping Policy without prior notice. Any changes will become effective immediately upon posting on our website.
If you have further questions or need assistance, please contact our dedicated customer support team. Choco Rash is committed to ensuring your shopping experience is not only enjoyable but also hassle-free.
We appreciate your choice in shopping with Choco Rash. Happy shopping!
